Last Updated: May 17, 2025
1. Introduction
American Industrial Coatings Inc. (“we,” “us,” or “AI Coatings”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our SMS services and visit our website (aicoatings.ai).
2. Information We Collect
- Contact Information: We collect phone numbers and email addresses when you subscribe to SMS updates or contact us via forms.
- Usage Data: We automatically collect information about how you interact with our website (e.g., pages visited, time spent) and SMS messages (delivery confirmation, replies).
- Technical Data: IP address, device type, browser type, and operating system.
3. How We Use Your Information
- To send SMS notifications (project updates, scheduling, company news).
- To respond to your inquiries and provide customer support.
- To improve our services, perform analytics, and monitor compliance with legal obligations.
4. Information Sharing and Disclosure
- No Third‑Party Marketing: We do not share your mobile opt‑in or text message consent with third parties or affiliates for marketing purposes. Information collected during the SMS consent process will not be sold, rented, or otherwise disclosed to any third party for marketing or advertising.
- Service Providers: We may engage trusted vendors (e.g., SMS gateway providers) to perform services on our behalf. These vendors are contractually required to safeguard your data and only use it to perform the services we request.
- Legal Obligations: We may disclose information if required by law or to respond to lawful requests by public authorities.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
- Access & Correction: You may request access to or correction of your personal data by contacting us at kris@aicoatings.ai.
- Opt‑Out: Reply STOP to any SMS message to unsubscribe from future messages. You may also request deletion of your data.
7. Security
We implement administrative, technical, and physical safeguards to protect your information. However, no security measure is completely impenetrable.
8. Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this policy to reflect changes in our practices. We will post the revised policy on our website with the new effective date.
Contact:
Email: kris@aicoatings.ai